This role interviews for clarity and alignment prototype is most effective if done cross departments.
Roles are often implicit and differing views on what someone's role is, usually creates friction. Therefore having structured conversations about roles helps to surface any misalignment.
Role mapping can become a heavy and detailed process. The trick is to keep it lightweight and to remember that the outcome doesn't have to be a directory of role descriptions with KPI's. Most of the value is the process itself which as a result creates clarity and transparency.
Want monthly inspiration, right into your mailbox? And get our Canvas for free. What are you waiting for, enter your mail address and we’ll keep you energized.