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Practice desciption
Giving feedback increases Employee Engagement. Feedback is a must-have. According to research from Gallup organizations that are the best in engaging their employees have great results. They realize earnings-per-share growth that is more than four times that of their competitors. Compared with business units in the bottom quartile, those in the top quartile of engagement realize substantially better customer engagement, higher productivity, better retention, fewer accidents, and 21% higher profitability. Engaged workers also report better health outcomes.
Feedback increases employee engagement. It's an important must-have for organizations.
Also, take a look at the practice: receiving feedback is an art.
What steps to take for the practice
How to give good feedback
- Prepare your feedback
- Begin with your observation of the behavior: I noticed that you interrupted me during the last team meeting.
- Explain what effect it had on you: It made me feel unconformable and felt like you don’t value my opinion.
- Check if the other party is on par: Do you recognize this? Looking back can you relate to this? (if they go into defense mode, then start with step 3 and 4 again)
- Ask and explain the behavior you would like to see next time: I would appreciate if you would let me finish my talk.
- Imagine before you give the feedback you receive this feedback and check if the message comes across.
- Make sure to give the receiver your full attention.
- Take your time, don't rush it and run into another meeting.
- Think about the environment/location, try going for a walk!
- Skip the small talk and start in feedback mode.
Expected results
Giving and receiving feedback enables the continues improvement of your company. Nex to this it drives the growth of employees and improves collaboration. Read more benefits in this Gallup research or try it and experience it yourself.
Level in organization
Difficulty to implement
Author
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