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Is there something happening in your team/company and you are not sure why? Or do you feel things are not running smoothly? Five times why (or Five Why’s) is a powerful method for getting to the core of your challenge.
The technique was originally developed by Sakichi Toyoda and was used within the Toyota Factory during the evolution of its manufacturing methodologies. But is used in many different situations since. The power is in the simplicity of asking 5 times the same question.
Also, check out the worksheet attached. You can print it out and use it in your sessions.
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