Sending e-mail was a new and perfect way of communicating. Superfast (when we compare it to regular mail), cheap and easy. But these days are over. Especially when you are working in a team, this isn't the way to communicate with each other anymore!
Some things what has happened to this medium:
Just some examples of why this isn't the way we should want to communicate anymore.
In the last project, we had lots of difficulties with the way we were talking to each other. Different mediums and tools were used for different purposes. This resulted in double and sometimes triple communication and made us not that effective as we could be.
Last month we started a new project with a new team. Before we started working together, we made some clear rules about how we would be communicating with each other. The most important rule of all: DO NOT use e-mail.
Start using a different way of communication. In your team, make clear what kind of tools you will be using for what purpose. We choose to use daily stand-ups to do a quick update about what we are working on and if we have any impediments. Super effective and doesn't take more than 15 min a day. Next to this, registration of our work is done in Trello (but all planner tools are ok). Documents are stored in Office365 and the Wiki within teams is used for knowledgebase (things you don't want to forget). And last, we use Slack to communicate quickly. The last one is especially effective. You can create channels that you can join and leave whenever you want. You can start a thread on a channel, so everything is organized and combined. Nobody is in/excluded anymore, because you are in control of what you see and what you don't (want to) see.
The best thing about this way of communication is that everything is transparent. Everything is searchable for everyone. But, the most important thing with using a tool like Slack: don't use the one on one chat. The power of using this is that everybody can read and search for all the content. By communicating in the group, you will get more understanding and probably also better discussions!
So: STOP using email, START using (different) tools were they are made for!
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