There are all kinds of problems that occur on a daily base. And off course, we would like to solve all those problems as soon as possible. But, is this tension really the problem? And how to solve problems continuously. A well-known Lean Six Sigma method for problem-solving is the DMAIC method for a data-driven improvement cycle. It’s a structured way to work together on improving, optimizing and stabilizing processes.
DMAIC should be the method to choose if:
It’s a five-phase method:
Define - Measure - Analyze - Improve - Control.
Define will tell your team what to measure. Measure will tell your team what to analyze. Analyze will tell your team what to improve. And improve will tell them what to control.
Another well-known technique to define your problem is the 5 times why’s technique to really get to the core of your problem.
How do you tackle your problems?
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