Download the Ambassador Journey Canvas

You have a great organization and team but do you struggle to get the upper most potential? Perhaps you just want to make new colleagues feel more welcome?
The ambassador journey canvas will help you progress further!

What others say about the Canvas

ArjenWorks at Yellowstar
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Change can be scary, but this Canvas helps us to make change fun and step by step. It was energetic and fun to use.
KoenWorks at The Rookie Minds
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Prototyping Work gave me new ideas, insights plus a lot of energy! I highly recommend the Canvas and their methodology
JolienSenior Developer
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The Canvas gave us a new basis for change, where everybody was able to change on their own terms.

How to use the Canvas

Design employee journey

This canvas is a guide for you and your team to explore the employee journey.

Map touch points

New employees will go through certain touch points which are opportunities to enhance their experience with the organization.

Set up for change

It starts with one prototype, but you can start a movement and cultivate change by continuously prototyping.

Act and improve

Successful prototypes are ready to create even more positive impact. Design that up front.


Get this canvas now

Don’t hesitate. If you want to make positive impact in your company, download the Canvas and start the ambassador journey.

How the Ambassador Journey Canvas will help you

Introducing a new addition to an existing way of working can be daunting, but we're here to help!

Focus on the employee

To give a great experience to your customer, you need to have happy employees. They are the primary contact with your customer. With this Canvas you will get into the experience of the employee first.

Generate ideas

Next up, it’s time to dive into actionable ideas. Go into a brainstorming setting and generate a lot of ideas on how to solve the challenge. We recommend post-its or note app. Any solution that comes to mind should be written down. Big or small, Crazy or dull. It doesn’t matter.

Design your change

When you have enough ideas, it’s time to prioritize and start designing the actual prototype. Now turn a couple of ideas and hypothesis into a prototype using the canvas. Try to create a radical change in a not so radical scope. Make sure to keep the prototypes small and tangible.

Celebrate all new ambassadors

Change is not a project, it is a process. The methodology introduces a rhythm of change. You can adopt prototyping in your daily way of working so that you can make a real impact. The teams that adopted prototyping will improve their engagement, effectiveness, and productiveness.

Ben MacKenzie

From the author

This canvas is the result of our own journey together with our team and partners. Innovation at work is all about getting the full potential out of people and the team work. The Ambassador Journey Canvas is a great start to get your journey going. 


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